@import url("https://fonts.googleapis.com/css2?family=IBM+Plex+Sans:wght@400;500;600&family=IBM+Plex+Serif:wght@400;500;600&family=JetBrains+Mono:wght@400;500;600&display=swap");

:root {
  --ink-0:  #fbfaf7;
  --ink-1:  #f5f2ec;
  --ink-2:  #ece8df;
  --ink-3:  #d9d4c7;
  --ink-4:  #a9a399;
  --ink-5:  #6b6760;
  --ink-6:  #3a3833;
  --ink-7:  #1c1b19;
  --amber:      oklch(0.72 0.15 65);
  --amber-soft: oklch(0.94 0.055 80);
  --amber-deep: oklch(0.52 0.14 55);
  --green:      oklch(0.62 0.11 150);
  --green-soft: oklch(0.94 0.045 150);
  --green-deep: oklch(0.42 0.1 150);
  --red:        oklch(0.58 0.16 25);
  --red-soft:   oklch(0.95 0.04 25);
  --red-deep:   oklch(0.4 0.13 25);
  --font-sans:  "IBM Plex Sans", ui-sans-serif, system-ui, sans-serif;
  --font-serif: "IBM Plex Serif", ui-serif, Georgia, serif;
  --font-mono:  "JetBrains Mono", ui-monospace, "SF Mono", Menlo, monospace;
  --r-sm: 4px;
  --r: 6px;
  --r-lg: 10px;
  --shadow-sm: 0 1px 2px rgba(28,27,25,0.04), 0 0 0 1px rgba(28,27,25,0.04);
  --shadow: 0 4px 16px -8px rgba(28,27,25,0.12), 0 0 0 1px rgba(28,27,25,0.05);
}

*, *::before, *::after { box-sizing: border-box; }
html, body { margin: 0; min-height: 100%; }
body {
  font-family: var(--font-sans);
  font-size: 14px;
  line-height: 1.45;
  color: var(--ink-7);
  background: var(--ink-1);
  -webkit-font-smoothing: antialiased;
}

button, input, textarea { font: inherit; color: inherit; }
button { cursor: pointer; }

.app-shell {
  display: flex;
  min-height: 100vh;
  background: var(--ink-1);
}

.sidebar {
  display: flex;
  flex-direction: column;
  gap: 14px;
  width: 220px;
  min-height: 100vh;
  padding: 18px 12px;
  background: var(--ink-0);
  border-right: 1px solid var(--ink-2);
  flex-shrink: 0;
}

.brand-row {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 0 8px 18px;
  border-bottom: 1px solid var(--ink-2);
}

.brand-mark {
  width: 22px;
  height: 22px;
  border-radius: 5px;
  background: var(--ink-7);
  position: relative;
  flex-shrink: 0;
}

.brand-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--amber);
  position: absolute;
  top: 3px;
  right: 3px;
  box-shadow: 0 0 0 2px var(--ink-1);
}

.brand-title {
  font-family: var(--font-serif);
  font-size: 16px;
  font-weight: 500;
  letter-spacing: -0.01em;
}

.brand-badge {
  margin-left: auto;
  font-family: var(--font-mono);
  font-size: 10px;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--ink-5);
  padding: 2px 6px;
  background: var(--ink-1);
  border-radius: 3px;
}

.nav-group, .nav-list { display: flex; flex-direction: column; gap: 4px; }
.nav-heading {
  padding: 4px 8px;
  font-family: var(--font-mono);
  font-size: 10px;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--ink-4);
}

.nav-link {
  position: relative;
  display: block;
  padding: 8px 10px;
  border-radius: var(--r-sm);
  color: var(--ink-6);
  text-decoration: none;
  transition: background 0.12s, color 0.12s;
}

.nav-link:hover { background: var(--ink-1); color: var(--ink-7); }
.nav-active { background: var(--ink-7); color: var(--ink-0); }
.nav-active:hover { background: var(--ink-7); color: var(--ink-0); }
.nav-active::before {
  content: "";
  position: absolute;
  left: -14px;
  top: 9px;
  bottom: 9px;
  width: 3px;
  background: var(--amber);
  border-radius: 0 2px 2px 0;
}

.sidebar-footer {
  margin-top: auto;
  padding-top: 14px;
  border-top: 1px solid var(--ink-2);
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.user-avatar, .team-avatar {
  width: 24px;
  height: 24px;
  border-radius: 50%;
  background: var(--ink-7);
  color: var(--ink-0);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-family: var(--font-mono);
  font-size: 10px;
  font-weight: 600;
}

.user-name { font-size: 12.5px; font-weight: 500; }
.user-email {
  font-family: var(--font-mono);
  font-size: 10.5px;
  color: var(--ink-5);
  overflow: hidden;
  text-overflow: ellipsis;
}

.btn-ghost, .btn-amber, .btn-primary {
  display: inline-flex;
  justify-content: center;
  border-radius: var(--r-sm);
  padding: 9px 12px;
  border: 1px solid var(--ink-2);
  background: var(--ink-0);
  color: var(--ink-6);
  text-decoration: none;
  transition: background 0.12s, color 0.12s, border-color 0.12s;
}

.btn-ghost:hover, .btn-primary:hover {
  background: var(--ink-1);
  color: var(--ink-7);
  border-color: var(--ink-5);
}

.btn-amber {
  background: var(--amber);
  border-color: var(--amber);
  color: var(--ink-0);
  font-weight: 600;
}

.btn-amber:hover { background: var(--amber-deep); border-color: var(--amber-deep); }

.btn-amber:disabled {
  opacity: 0.65;
  cursor: not-allowed;
}

.page-main {
  display: flex;
  flex-direction: column;
  flex: 1;
  min-width: 0;
  height: 100vh;
  overflow: hidden;
}

.topbar {
  display: flex;
  align-items: flex-end;
  justify-content: space-between;
  padding: 16px 24px 14px;
  border-bottom: 1px solid var(--ink-2);
  background: var(--ink-0);
}

.topbar-crumbs {
  font-family: var(--font-mono);
  font-size: 10px;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--ink-4);
}

.title-row { display: flex; align-items: baseline; gap: 10px; }
.page-title {
  margin: 0;
  font-family: var(--font-serif);
  font-size: 24px;
  font-weight: 500;
  letter-spacing: -0.01em;
}
.page-meta { color: var(--ink-5); font-size: 12px; }

.content-scroll {
  overflow: auto;
  padding: 24px;
  display: flex;
  flex-direction: column;
  gap: 18px;
}

.metric-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 14px;
}

.metric-card, .panel-card {
  background: var(--ink-0);
  border: 1px solid var(--ink-2);
  border-radius: var(--r-lg);
  box-shadow: var(--shadow-sm);
}

.metric-card { padding: 16px; transition: box-shadow 0.15s; }
.metric-card:hover { box-shadow: var(--shadow); }
.metric-label {
  font-family: var(--font-mono);
  font-size: 10px;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--ink-5);
}
.metric-value {
  margin-top: 8px;
  font-family: var(--font-serif);
  font-size: 30px;
}
.metric-detail { color: var(--ink-5); font-size: 12px; }

.panel-card { padding: 18px; }
.section-title {
  margin: 0 0 8px;
  font-family: var(--font-serif);
  font-size: 18px;
  font-weight: 500;
}
.muted { color: var(--ink-5); margin: 0; }

.chart-grid {
  display: grid;
  grid-template-columns: 1.4fr 1fr;
  gap: 18px;
}

.team-row { display: flex; flex-direction: column; gap: 6px; padding: 8px 0; }
.team-row-header { display: flex; align-items: center; gap: 8px; }
.team-name { flex: 1; }
.team-count { color: var(--ink-5); font-family: var(--font-mono); font-size: 11px; }
.team-bar { height: 6px; border-radius: 999px; background: var(--ink-2); overflow: hidden; }
.team-bar-fill { height: 100%; border-radius: 999px; background: var(--amber); }

.login-page {
  min-height: 100vh;
  display: grid;
  place-items: center;
  background: var(--ink-1);
  padding: 24px;
}

.login-card {
  width: min(420px, 100%);
  background: var(--ink-0);
  border: 1px solid var(--ink-2);
  border-radius: var(--r-lg);
  box-shadow: var(--shadow);
  padding: 24px;
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.login-brand { padding: 0 0 18px; }
.login-title {
  margin: 0;
  font-family: var(--font-serif);
  font-size: 28px;
  font-weight: 500;
}
.login-copy { margin: 0 0 4px; color: var(--ink-5); }

.field {
  height: 40px;
}

.field, .textarea-field {
  width: 100%;
  border: 1px solid var(--ink-2);
  border-radius: var(--r-sm);
  background: var(--ink-0);
  padding: 10px 12px;
}

.textarea-field { min-height: 110px; resize: vertical; }
.dropdown-field { margin-bottom: 0; }
.google-link { width: 100%; }
.form-error { color: var(--red-deep); min-height: 20px; }
.form-success { color: var(--green-deep); }

.upload-result { margin-top: 12px; }
.empty-state { color: var(--ink-5); padding: 16px; }

.chip-base {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 2px 8px;
  border-radius: 999px;
  font-family: var(--font-mono);
  font-size: 10px;
  letter-spacing: 0.04em;
  border: 1px solid transparent;
  white-space: nowrap;
}

.chip-pending {
  background: oklch(0.94 0.04 260);
  color: oklch(0.42 0.12 260);
  border-color: oklch(0.94 0.04 260);
}

.chip-approved {
  background: var(--green-soft);
  color: var(--green-deep);
  border-color: var(--green-soft);
}

.chip-rejected {
  background: var(--red-soft);
  color: var(--red-deep);
  border-color: var(--red-soft);
}

.calls-page { gap: 14px; }
.calls-toolbar {
  display: grid;
  grid-template-columns: minmax(220px, 1fr) 220px auto;
  gap: 10px;
  align-items: center;
}

.calls-grid {
  display: grid;
  grid-template-columns: minmax(320px, 0.42fr) minmax(0, 1fr);
  gap: 18px;
  min-height: 0;
}

.calls-list-panel {
  padding: 0;
  display: flex;
  flex-direction: column;
  overflow: hidden;
}

.calls-pagination-summary {
  padding: 12px 14px;
  border-bottom: 1px solid var(--ink-2);
  color: var(--ink-5);
  font-family: var(--font-mono);
  font-size: 11px;
}

.calls-list {
  padding: 8px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  max-height: calc(100vh - 250px);
  overflow: auto;
}

.calls-pagination-bar {
  display: grid;
  grid-template-columns: auto 1fr auto;
  align-items: center;
  gap: 8px;
  padding: 10px;
  border-top: 1px solid var(--ink-2);
}

.calls-pagination {
  text-align: center;
  color: var(--ink-5);
  font-family: var(--font-mono);
  font-size: 11px;
}

.call-card {
  width: 100%;
  text-align: left;
  background: var(--ink-0);
  border: 1px solid var(--ink-2);
  border-radius: var(--r);
  padding: 12px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  transition: border-color 0.12s, box-shadow 0.12s;
}

.call-card:hover {
  border-color: var(--ink-4);
  box-shadow: var(--shadow-sm);
}

.call-card--active {
  border-color: var(--amber);
  box-shadow: 0 0 0 3px var(--amber-soft), var(--shadow-sm);
}

.call-row-header, .detail-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 10px;
}

.call-phone { font-weight: 600; }
.call-row-meta, .detail-meta {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  color: var(--ink-5);
  font-family: var(--font-mono);
  font-size: 10.5px;
}

.call-snippet {
  color: var(--ink-6);
  font-size: 12.5px;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
}

.call-escalation, .escalation-banner {
  color: var(--amber-deep);
  background: var(--amber-soft);
  border-radius: var(--r-sm);
  padding: 6px 8px;
  font-size: 12px;
}

.call-detail { min-width: 0; }
.call-detail-stack { display: flex; flex-direction: column; gap: 14px; }
.call-detail-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(280px, 0.38fr);
  gap: 18px;
  align-items: start;
}

.subsection-title {
  margin: 0 0 12px;
  font-family: var(--font-serif);
  font-size: 16px;
  font-weight: 500;
}

.transcript-panel {
  display: flex;
  flex-direction: column;
  gap: 10px;
  max-height: calc(100vh - 310px);
  overflow: auto;
}

.transcript-bubble {
  border: 1px solid var(--ink-2);
  border-radius: var(--r);
  padding: 10px;
  background: var(--ink-0);
}

.transcript-user { background: var(--ink-1); }
.transcript-assistant { background: var(--amber-soft); border-color: var(--amber-soft); }
.transcript-role {
  font-family: var(--font-mono);
  font-size: 10px;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--ink-5);
  margin-bottom: 4px;
}

.transcript-text { white-space: pre-wrap; }
.eval-panel { display: flex; flex-direction: column; gap: 12px; }

@media (max-width: 900px) {
  .app-shell { flex-direction: column; }
  .sidebar {
    width: 100%;
    min-height: auto;
    border-right: 0;
    border-bottom: 1px solid var(--ink-2);
  }
  .page-main { height: auto; min-height: 100vh; }
  .metric-grid, .chart-grid, .calls-toolbar, .calls-grid, .call-detail-grid {
    grid-template-columns: 1fr;
  }
}